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Global Privacy and Legal Notice

This Global Privacy and Legal Notice ("Notice") is provided by Metal Agency ("we," "our," or "us") and applies to all users accessing or using our website, applications, services, and products ("Services"). This Notice outlines how we collect, use, store, and protect your personal data, and describes your rights regarding your information. By using our Services, you agree to the terms set forth in this Notice. If you do not agree with the terms outlined here, please refrain from using our Services.

Effective Date: January 1, 2025

1. Collection of Personal Data
We collect personal data from you when you use our Services, interact with us, or voluntarily provide us with information. This personal data may include, but is not limited to, the following types of information:

  • Identity Information: Name, email address, phone number, gender, date of birth, or other identifiers.
  • Technical Data: IP address, browser type, device information, operating system, and login information.
  • Transaction Data: Payment details, purchase history, and billing information.
  • Usage Data: Information about how you use our website, applications, or Services, including clicks, views, and interactions.
  • Location Data: Geographic location based on your device or IP address.
  • Communication Data: Any correspondence, including customer service interactions, feedback, and surveys.

2. Purpose of Data Collection
We collect personal data for the following purposes:

  • To Provide Our Services: To deliver, operate, and improve our products, services, and features.
  • Communication: To communicate with you about updates, offers, promotions, and service information.
  • Personalization: To tailor the user experience based on your preferences, interests, and usage.
  • Marketing and Advertising: To send targeted advertisements, promotional content, and offers that we believe may be of interest to you.
  • Compliance: To comply with legal, regulatory, and contractual obligations.
  • Research and Analytics: To analyze trends and improve the functionality, security, and performance of our Services.

3. Legal Basis for Processing
We process your personal data in accordance with applicable laws and regulations. Depending on the jurisdiction, we may process your data based on the following legal grounds:

  • Consent: When you provide explicit consent to the processing of your personal data.
  • Contractual Necessity: When processing is necessary to fulfill a contract with you or take steps to enter into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms.
  • Legal Obligation: When processing is necessary to comply with legal requirements.

4. Data Sharing and Transfers
We may share your personal data with third parties in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist in operating our business (e.g., payment processors, data hosting, marketing platforms).
  • Legal Requirements: We may disclose your personal data to comply with legal obligations, such as responding to a subpoena or court order, or to protect our legal rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.
  • Affiliates and Partners: We may share your personal data with our affiliates or trusted partners for purposes such as marketing and research, provided we have obtained your consent.
  • Personal data may be transferred and processed outside of your country of residence, including in countries that may not have the same level of data protection laws. By using our Services, you consent to such transfers.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We will securely delete or anonymize your personal data once it is no longer needed for processing.

6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to correct or update any inaccurate or incomplete personal data.
  • Right to Erasure: You may request the deletion of your personal data, subject to certain exceptions.
  • Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another controller.
  • Right to Object: You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your personal data based on consent, you have the right to withdraw that consent at any time.
  • To exercise any of these rights, please contact us using the information provided below.

7. Security of Personal Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

8. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience, analyze site usage, and improve our Services. You can control the use of cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of our website and Services.

9. Children’s Privacy
Our Services are not intended for children under the age of 13 (or under the age of 16 in certain jurisdictions), and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child, we will take steps to delete such data as soon as possible.

10. International Users
If you are accessing our Services from outside the United States, please note that your personal data may be transferred to and processed in the United States or other countries. By using our Services, you consent to the transfer of your data to jurisdictions that may have different data protection laws than your country of residence.

11. Changes to This Notice
We may update this Global Privacy and Legal Notice from time to time. Any changes will be posted on our website, and the updated Notice will be effective as of the date of posting. We encourage you to review this Notice periodically to stay informed about how we protect your personal data.

12. Contact Us
If you have any questions or concerns regarding this Notice or wish to exercise your rights, please contact us at:

Metal Agency Legal
[email protected]

13. Governing Law
This Global Privacy and Legal Notice shall be governed by and construed in accordance with the laws of Florida, without regard to its conflict of law principles. Any disputes arising from or related to this Notice shall be resolved in the competent courts located in Hillsborough County, Florida.

By using our Services, you acknowledge that you have read and understood this Global Privacy and Legal Notice and agree to its terms.